Please read the policy carefully.
What Kind of Personal Data do we Collect?
We may collect and process the following information when you access the site when you contact us, or when you register with us or purchase from us:
a) Information about you that you give us when you complete the Contact Us form on our website, including your name and title, your address, company details (if any) and contact information such as your telephone number and email address;
b) Information when you respond to offers or complete surveys that we may ask you about and which we use for research purposes although you do not have to respond to them;
c) Information we may collect with regard to your visits to our website or your calls to us, including technical data regarding the internet protocol (IP) address used to connect your computer to the internet, your login information to our site, browser details, operating system and platform, the Uniform Resource Locators (URL) details, products you viewed or searched for, page response times, download errors, lengths of visits to certain pages, page interaction information, browsing methods and any phone number used to call us;
d) Information we may receive from other sources if you use our other websites or other services we provide. In this case, we will have informed you when we collected that data that it may be shared internally and combined with data collected on this website. We work closely with business partners (including, for example, demonstrators, sub-contractors providing technical, payment and delivery services, analytics providers, search information providers and credit reference agencies) and we may receive information about you from them.
In some cases, the information we collect does not identify you personally. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
How do we collect your personal data?
To the extent that you access our website or read or click on an email from us, we may also collect certain data automatically or through you providing it to us.
How do we use your personal data?
Any information you give us will be stored on our systems and may be processed and used by us. It may be transferred to, and stored at, a destination within the European Economic Area (“EEA”) where our hosted servers are located.
We may use information held or received about you in the following ways:
a) To improve our products, services and website, and ensure that content from our website is presented in the most effective manner;
b) To provide you with information, products or services that you request from us, and which we feel may interest you where you have asked or consented to be contacted for such purposes;
c) To carry out our obligations arising from any contracts entered into between you and us;
d) To allow you to participate in interactive features of our service, when you choose to do so;
e) To notify you about changes to our products and services;
f) For our own market research purposes (for example to invite you to provide us with feedback on our products and services);
g) To administer our site and for internal operations including troubleshooting, security purposes, data analysis, testing and statistical survey purposes;
h) To combine it with other information we hold or receive about you, and use the combined information for the purposes set out above.
If you do not want us to use your personal or company contact data for our marketing purposes or to send you details about special offers, third parties or other information which we think may be of interest to you please tick the relevant box situated on the form on which we collect your data.
Who do we share your personal data with?
Your personal data will not be disclosed to any third parties except to our business partners that assist us in providing our products and services to you, or as required by law.
We shall only use your payment card/account details in order to process your order and we shall not disclose or share your payment card/account details with third parties except as set out in this clause or as required by law.
We may disclose your personal data to third parties if:
a) We sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
b) If Bitposter Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to enforce or apply our terms and conditions, or to protect our rights and property, or our safety and that of our customers and third parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
How do we safeguard your personal data?
We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.
If you suspect any misuse or loss of or unauthorised access to your personal information please let us know immediately.
How long do we keep your personal data for?
If we have not had meaningful contact with you (or, where appropriate, the company you are working for or with) for a period of two years, we will Delete your personal data from our systems unless we believe in good faith that the law or other regulation requires us to preserve it (for example, because of our obligations to tax authorities or in connection with any anticipated litigation).
How can you access, amend or take back the personal data that you have given to us?
Even if we already hold your personal data, you still have various rights in relation to it. To get in touch about these, please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws.
Please note that we may keep a record of your communications to help us resolve any issues which you raise.
Right to object: If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.
Right to withdraw consent: Where we have obtained your consent to process your personal data for certain activities, or consent to market to you, you may withdraw your consent at any time.
Data Subject Access Requests (DSAR): Just so it’s clear, you have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or delete such information. At this point we may comply with your request or, additionally do one of the following:
we may ask you to verify your identity, or ask for more information about your request; and
where we are legally permitted to do so, we may decline your request, but we will explain why if we do so.
Right to erasure: In certain situations (for example, where we have processed your data unlawfully), you have the right to request us to “erase” your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply.
If we do agree to your request, we will delete your data but will generally assume that you would prefer us to keep a note of your name on our register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data are collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.
Right of data portability: If you wish, you have the right to transfer your data from us to another data controller. We will help with this – either by directly transferring your data for you, or by providing you with a copy in a commonly used machine-readable format.
If your interests or requirements change, you can unsubscribe from part or all of our marketing content by clicking the unsubscribe link in the email.
If you would like to know more about your rights in respect of the personal data we hold about you, please contact us - firstname.lastname@example.org
Who is responsible for processing your personal data on the Bitposter website?
Bitposter controls the processing of personal data on its website(s).
What are cookies and how do we use them?
A “cookie” is a bite-sized piece of data that is stored on your computer’s hard drive. They are used by nearly all websites and do not harm your system. We use them to track your activity to help ensure you get the smoothest possible experience when visiting our website.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings.
How to reject cookies
If you don’t want to receive cookies that are not strictly necessary to perform basic features of our site, you may choose to opt-out by changing your browser settings.
Most web browsers will accept cookies but if you would rather we didn’t collect data in this way you can choose to accept all or some, or reject cookies in your browser’s privacy settings. However, rejecting all cookies means that you may not be able to take full advantage of all our website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.